| Frequently Asked Questions: |
| Q: How much does Fogbridge for Salesforce cost? |
| A: Fogbridge for Salesforce costs $750 per year, per Salesforce Organization/Fogbugz Instance. This includes limited email and setup support. |
| This is a subscription service and is billed per year for continued use. If not renewed before the expiration date, then the features will be unavailable until the license is renewed. |
| Q: How many users in Fogbugz can use this Plug-in? |
| A: All users in a single copy of Fogbugz can use this plug-in. It is a site wide license for all users of Fogbugz. |
| Q: Do all users in Salesforce get access? |
| A: Yes, all Salesforce users are able to use the package. This package is available to all users in the organization and is not restricted per user. |
| Q: What version of Fogbugz is required for the plug-in? |
| A: You will need to have Fogbugz 7.3 or higher to support the FogBridge plug-in. |
| Q: What Edition of Salesforce is required? |
| A: Currently either the enterprise or unlimited edition of Salesforce is required to support the Fogbridge for Salesforce package. If you have group or professional edition, please give us a call to discuss options. |
| Q: Is it required to have Fogbugz on-demand to use the Fogbridge plug-in? |
| A: The FogBridge plug-in will run from either the on-demand or the server based installed Fogbugz. The only requirement is that you have a admin level access to install and setup the plug-in. |
| Q: What has to be installed to support the integration? |
| A: Fogbrige for Salesforce is bi-directional integration. Given the nature of the integration, two components must be installed. The plug-in for Fogbugz and the package for Salesforce are both required to support the integration. Once these two components are installed and configured the systems will be fully integrated. |
|
